Mike came on time, and did a thorough check of my heat pump / AC…right down to cleaning the filters…..and to give me suggestions to keep my unit running and without problems……I would totally recommend Mike….very knowledgeable and friendly….
Thorough job,very polite and respectful.Well worth buying insurance thru 360 as we get 2visits a year cleaning and checking components
The service is very good. They take the time to explain there products if you have any concerns.
Liam arrived punctually and worked efficiently. He was an excellent communicator who answered our questions and offered advice confidently and credibly.
Accommodated our schedule to do the annual checkup on our new heat pump. Offered us a few different payment options to save us money for the service. If we had to purchase from this company again, we would be repeat customers based on how they responded to our questions.
Our service rep. came on time, was professional in every way by explaining everything to us in details that made sense to us. We would reccomend him .
Approached 360 rep at the home show. Trina provided answers to all my questions in a friendly and professional manner. I signed up for an estimate and recommendation for the heat pump best suited to my home. Trina called several days following and arranged a home evaluation. She reviewed three options with me and recommended the one she felt best suited the house and my heating and cooling needs. Three weeks later the unit was installed. The installer, Liam, was professional, polite, courteous and friendly. The install was neat and timely. He answered all questions and explained how the unit and remote work. He also advised me of an optional service plan which sounds excellent. 360 registers your unit for warranty and makes application on the customers behalf for the hydro rebate, making the purchase process as easy as possible.
We have always been very impressed at the service provided by 360! A great company with a very friendly and helpful team :)
Ductless heat pump preventative maintenance
Ductless Heat pump preventative maintenance
Ductless Heat pump preventative maintenance
Ductless heat pump preventative maintenance
Ductless Heat pump preventative maintenance
Diagnosing an issue with this condensate pump not pumping water on this Amana heat pump here in Lake Cowichan!
Reviewing the features and characteristics of this Samsung heat pump in Lake Cowichan!
Performing a preventative maintenance check on a Goodman heat pump and air handler